Return Policy

We want you to be happy. We offer a 30 day money-back guarantee on all in-stock standard orders. 

If you are not satisfied with your order, please contact us

Shipping on any returned items is to be paid for by the customer.

Please make sure all returned items are carefully packed and that you have received a tracking number for each item. 

We cannot be responsible for any lost items during shipping back to our warehouse.

We will refund you the full purchase price of the product minus any return shipping costs as soon as we receive and inspect the item.

All we ask is that you send the item back to us in the original packaging, and make sure that the merchandise is in the same condition as when you received it.

WHAT DOES THIS MEAN?

Any item we sell that is a standard stock item will fall under this guarantee. This includes all sizes and colors of products that we stock on any given day. Non-stock items (custom & special order products) will be marked accordingly on their respective product page.

Please make sure all returned items are carefully packed and that you have received a tracking number for each item. We cannot be responsible for any lost items during shipping back to our warehouse.

SPECIAL ORDERS

As much as we would like to, CUSTOM OR SPECIAL ORDERS CANNOT BE REFUNDED

Contact us with any questions or concerns you may have about any custom or special order product. All questions will be answered promptly to make sure you are comfortable with your purchase.

All custom and special order products will be stated as so on their respective product page. We will also confirm any custom or special orders before the order is submitted.

Our Return Address:   Request Return Authorization for return address.  No returns or exchanges on custom orders.

We stand behind every product we sell and we will do our best to take care of you.

 

Shipping Policy

We offer FREE standard ground shipping on all orders placed in the Continental U.S.

All orders will be handled in 1-2 business days.  Custom orders can take 90-120 days to manufacture.

While it can take longer to process and ship orders during busier times, we pride ourselves on processing orders as quickly as possible.

All orders placed on a Friday will normally go out on the following Monday.

Alaska and Hawaii are not eligible for free shipping. 

If you live in Alaska or Hawaii, please contact us with your shipping address and postal code and we will get a shipping quote back to you as soon as possible.

EXPEDITED SHIPPING

If you would like expedited shipping, please contact us with your shipping address and postal code and we will get a shipping quote back to you as soon as possible.

All shipping charges for expedited orders will be exact. Shipping charges are not marked up on our end.

A shipping credit on expedited orders is not offered at this time.  We do not offer free shipping for these expedited orders.

INTERNATIONAL SHIPPING

We currently ship to the United States and Canada.

For shipping quotes on all international orders to Canada, please contact us with your shipping address and postal code and we will get a shipping quote back to you as soon as possible.